Reputation Management | LCC

Digital Marketing

Reputation Management

Win the Google map pack. We turn your happy customers into a steady stream of real reviews and keep your Google Business Profile working as a lead engine.

The Problem

What you are dealing with

When someone searches for what you do, Google shows three businesses in the map pack. The one with the most recent, highest-rated reviews wins the call. Your competitors are not better than you. They are just better at asking. Meanwhile your happy customers leave, delighted, and never write a word, because nobody made it easy.

The Solution

A system that turns happy customers into a steady stream of real Google reviews.

  • Google Business Profile audited and optimised for local search
  • A review-collection system that contacts every completed-job customer, not just the ones you think will rave
  • Done-for-you request flows by text and email, timed to land when satisfaction is highest
  • Owner-response templates so every review gets a reply Google rewards
  • A simple dashboard: review count, rating, and velocity over time
  • The system is yours to keep running after the sprint

How It Works

From conversation to results

1

Audit

We review your Google Business Profile and benchmark your rating, review count, and velocity against your local competitors.

2

Set Up

We build the request system, write the messages, and connect it to your customer list. Nothing fake, nothing gated.

3

Collect

Every completed-job customer gets a friendly, well-timed nudge. Reviews start landing within days.

4

Sustain

You keep the system. Reviews keep coming, your map-pack ranking climbs, and the calls follow.

Who This Is For

Built for businesses like yours

Trades and local service businesses that live and die on Google
Owners who know they do great work but have the reviews to prove it sitting uncollected
Businesses stuck below competitors in the Google map pack
Anyone losing calls to a rival with more stars, not better work
Service businesses that want a review engine, not a one-off push

Ready to talk?

Every engagement starts with a conversation. No pitch decks, no proposals until we understand your business. Tell us what you need and we will quote it.