Privacy.
How LC Commerce handles the little information this website collects.
Who we are
This website is run by LC Commerce Limited, a New Zealand company. We work with businesses in Australia and New Zealand, and we handle personal information in line with the New Zealand Privacy Act 2020 and the Australian Privacy Principles.
What we collect, and why
When you book a call
Bookings are made through Cal.com, which collects the details you enter (such as your name, email address and any notes) and sends them to us so we can hold the call. Cal.com handles that information under its own privacy policy. We use your details only to arrange and prepare for the call and to follow up with you about it.
When you ask for the Client Data Exposure Check
We collect your name, mobile number, website address and work email, that you ticked the consent box, the page you sent the form from and the time. We use them to arrange the check: we pass the website address to the independent security assessor who checks it, then we contact you with what they find, including a clean result.
By ticking the box you confirm that you are authorised to consent to a security check of that business's website. Nothing is tested without that consent.
When you run the Agent Readiness Check
We save the website address you check, cut down to its host name (for example, example.com.au), and the time of the check. We save nothing else: no IP address, no score, no browser details and no email address. To run the check, our server fetches that site's home page, robots.txt and llms.txt.
When you run the AI Visibility Check
To write the report, our server fetches that site's home page, robots.txt and llms.txt, and sends what it found on those public pages to an AI model provider, which also runs up to three web searches. We do not save the report on our side: the full report is sent to your browser encrypted, and only opens when you unlock it. If you enter your email to unlock it, we save your email with the website's host name, its score and band, the recommended fix and the time, may record them in our customer relationship system, and use your email to follow up with you once about the report. We do not add it to a mailing list, and we do not save your IP address or browser details.
When you browse the site
We use Vercel Web Analytics to count page views. It does not use cookies and does not identify you; it gives us totals such as the number of visits to each page.
When you see our ads
We use the Meta Pixel to measure how well our ads on Facebook and Instagram work. When you visit this site, it sends Meta the pages you view, the buttons you click and the fact that you sent one of our forms or booked a call, together with your IP address, browser details and a cookie that Meta uses to recognise your browser. When you send one of our forms, it also sends Meta your email address, name and phone number in a scrambled (hashed) form, so that Meta can match the visit to a Facebook or Instagram account. Meta uses this under its own privacy policy, and you can control how Meta uses it for ads in your Meta ad preferences.
When you play a video
Videos are hosted by Mux. Nothing loads from Mux until you press play. When you do, Mux receives the information any video service needs to stream to your device, such as your IP address and browser type. We have set the player not to use cookies.
Who we share it with
We do not sell personal information. The services above (Cal.com, Google Sheets, where we keep the details from the Exposure Check, the check addresses and the visibility-check emails, the independent security assessor who runs the Exposure Check, the AI model provider that writes the visibility report, our customer relationship system for visibility-check emails, Vercel for hosting and analytics, Mux for video, and Meta, which measures our ads) process information on our behalf. Google handles what is in Google Sheets under its own privacy policy. Some of them store information outside Australia and New Zealand.
Cookies
The Meta Pixel sets a cookie to measure our ads (see above). We set no other cookies. If you book a call, Cal.com's booking page may set its own.
How long we keep it
We keep booking details for as long as we are in touch about working together, and readiness-check addresses for as long as they are useful to us in understanding which kinds of sites use the check. We keep Exposure Check requests, and the emails that unlocked an AI Visibility Check report with the details saved beside them, for up to 12 months, or until you ask us to delete them.
Your choices
You can ask us what personal information we hold about you, and ask us to correct or delete it. You can also complain to the Office of the Privacy Commissioner in New Zealand or the Office of the Australian Information Commissioner.
Contact
For anything about privacy, email max@lccommerce.com.
You can also reach us by booking a call.